|
Phone/Photo Consultations
Phone/Photo Consultations
To help save the costs of traveling for an on-site investigation to your city or state, phone/photo consultations are a great option.
For phone/photo consultations, you will use a digital camera, set to take low resolution photos for web or e-mailing. You will then take photos of areas of concern in your home or workplace as specified below. Because building components, mechanical systems, and appliances, function as a complete system, it is best if you print the list below and then take photos of those areas for emailing. Any of these areas may be related to your concerns, even if you do not yet understand how or why.
I will analyze the photos on my computer, and will then speak with you live on the phone while we look at your photos on our computers together. I will then coach you on what to do, and what not to do, to solve your mold, moisture, or air quality concerns.
Before you begin, print the list below as a guide of where to take photographs :
EXTERIOR
One photo of the upper portion of each side of the home, as taken from the yard, so I can see the roof, chimney, roof vents, and gutters.
One photo of each exterior side of the home, as taken from the yard, to include the landscaped yard, driveways, sidewalks, and patios that may be around the perimeter of the building.
Each exterior vent that passes through the siding, and an overview of any vents underneath the soffit overhang.
A side view of the air conditioner, if present, from a few feet away.
INTERIOR
Any locations of visible mold or water stains.
Overview of the kitchen sink and dishwasher area, and one of the front of the refrigerator, and the range if it is gas.
Interior side of one master bedroom window, and one bathroom window, if present.
One bathroom exhaust fan after lowering or removing the cover or globe.
Underneath one bathroom sink where pipes protrude through the wall or floor.
A front view of any fireplaces, if present, from a few feet away.
A front view of one wall air conditioner, if present, with the cover off, from a few feet away.
Attic access, before opening the attic.
Interior of the attic space from several angles. Attic photos can typically be taken from the attic access without the need to enter the attic. Take an overview photo of insulation, and photos of visible ducting and vent pipes, the underside of the ridge vent or one photo of a single roof vent, and any moisture stains if present. Note: If you access or enter an attic, always be careful, have a second person standing by, and always wear a dust mask when opening or entering an attic space.
BASEMENT, LOWER LEVEL, or MECHANICAL ROOM
Furnace or boiler and its vent pipes. If a furnace, take one photo of the furnace interior with the access cover off, and one of the interior of the blower compartment, and one of either the air filter opening or the front of the air filter housing as applicable.
Overview of the front of the water heater, the top, and its vent pipe.
Upward photo of the point where the chimney protrudes up through the basement ceiling, if applicable.
Photo of the humidifier if present.
Photo of the dehumidifier if present.
Overview of the water main area where it enters the building.
Overview of the floor drain area.
Photo of the point where the primary waste (sewer) pipe protrudes up through the basement ceiling or out through the foundation wall.
Photo of the sump-pump if present.
Exposed foundation walls, including any areas with discoloration or water stains if present.
Overview of the box-sill area at the top of the foundation wall as typically visible in unfinished areas of basements.
Crawl space interior if present, from several angles if possible. Note: If you enter a crawl space, always be careful, have a second person standing by, and always wear a dust mask.
An overview taken from a few feet from the doorway of each finished room that is below grade.
An overview taken from a few feet from the doorway of each closet or storage room that is below grade.
Any locations of visible mold or water stains in the basement or lower level.
How Phone Consultations Work
You will send the above photos as e-mail attachments to dan@residentialinspections.com. Within your e-mail you will need to provide your street address and phone number, and let me know what times of day would be good for you to begin the phone consultation.
When the photos arrive, you will be emailed a consultation agreement to print, fill out and sign. You will then either fax the agreement back to 608-274-2747, or will scan and email it back. Your credit card number will not be needed on that agreement.
I will then call you to obtain your credit card number and to arrange a mutually good time for us to begin the consultation.
Prior to the consultation call, I will analyze the photos and process your credit card for an initial 1.5 hours of time. Any time that may exceed 1.5 hours will be processed separately. You are in control of the total time allocated.
When the call is made, you should be at your computer with the photos open for viewing, and have a cordless phone in case I ask you to look at something specific during the consultation.
Have a notebook handy and be prepared to learn.
To begin the phone consultation process, send your email request to dan@residentialinspections.com.
© Copyright 2011 Residential Inspections LLC, All Rights Reserved
|